AMARILLO, Texas (KVII) — The United Family, United Supermarkets, Market Street and Amigos guests in Amarillo and surrounding communities can ship FedEx packages directly to a store for pick up, instead of their home, to protect against package thieves.
“With the popularity of online shopping, and porch piracy on the rise, people are looking for a safe alternative to the front door for their valuable deliveries,” said Chris James, chief operations officer for The United Family. “As the holiday purchases begin to arrive, we want our new service to give United shoppers convenience and little peace of mind.”
The United Family has worked with FedEx on official delivery protocols to ensure package security and tracking. Each day, a trained team member will receive FedEx packages and place in a secure holding area behind the Guest Services Counter.
To retrieve a package, guests present their name and identification at Guest Services. The package is then scanned with an official FedEx handheld scanner, to update tracking information and the guest signs to confirm receipt. Packages remaining at the close of business will be scanned to remain in "inventory" for a pick up at a later date.
The program is currently available at 15 United Family locations in the Texas Panhandle. No additional FedEx services, such as shipping or labels will be available.
The full list of United locations offering pick up services includes: