Phone phishers posing as Microsoft techs
Tue, 26 Jun 2012 17:56:47 GMT —
Scammers are now posing as subcontractors for Microsoft and are attempting to get people to access data stored on home computers. This new form of Internet fraud combines phone phishing techniques, fake security software and social engineering.
Here is how the scam begins. Cybercriminals call, claiming to be from Microsoft, saying that there is a virus or security breach on the home computer.
They attempt to gain the trust of the person. Getting the victim to reveal usernames and passwords.
The fake technician will talk the victim through the process of opening firewalls and disabling security programs that leave the computer vulnerable.
The cybercriminal will trick the person into installing malicious software on their computer that will take over the computer remotely.
Then a request for credit card information is made to continue with phony security or virus cleaning services.
Microsoft has repeatedly said they will not make unsolicited phone calls to help users with computer problems. They advise to hang up from the phone call.
If you feel that you are a victim of a scam visit the website IC3 or www.IC3.gov or your local FBI office.
IC3 is a partnership agency with the FBI and the National White Collar Crime Center to deal with internet crimes.
IC3 suggests that you never give your credit card information out to someone over the phone. They also suggest to never give out personal information such as user names and passwords out over the phone or through email.