Local bank offers software to prevent hacking viruses

Firstbank Southwest is offering their customers Trusteer Rapport software to help prevent cyber thieves from stealing personal information.

Trusteer is a cybercrime prevention software company that provides protection to organizations against data breaches and financial fraud.

The software would help in preventing viruses like phishing and malware, and help ensure the security of personal login information. The software would also notify the bank in case of a hacking attempt.

"When they open a session, it creates an envelope in their session. They're passing passwords and credentials. It's all within this envelope that it protects," CEO and Chairman Smith Ellis said.

Customers would see an icon on the corner of the window indicating their session is protected.

"Once you close that session, it's done," Ellis said.

Ellis said they've been in talks with the software company since March, and have spent around $20,000 on the security software.

Cat-Man-Du's Garret Eggleston said customers can sometimes give their personal bank information without even knowing.

"You can get people's information off malware, and that's the difference. Phishing is trying to get people to give you their things and malware is giving them the door to be able to get there," Eggleston said.

He said while this program may be able to protect customers, they still should watch out for hackers in the future.

"Hackers are brilliant. They might find a way to hack into this software in the future so people will need to be careful," Eggleston said.

He also said there's one simple way to avoid fraud: Keep personal information private.

"Basically, don't give people your information and it's easily avoidable," Eggleston said.

Ellis said the program is for desktop computers at this time, not tablets or smartphones. The software is free to customers and can be downloaded on Firstbank Southwest's website or at the customer's login page.